Needs Analysis

The first step of this project was conducting a needs analysis to better understand the challenges faced by families of individuals with autism and intellectual and developmental disabilities (I/DD). Research and field experience showed that many families felt overwhelmed by the amount of information they received and needed a simpler, more organized onboarding experience.


Storyboard

Before building the prototype, I developed a storyboard to plan the structure and flow of the learning experience. The storyboard organized the content into logical sections and identified learner interactions, navigation, and feedback to create a user-friendly experience.


Prototype Development

Using the storyboard as a guide, I created an interactive prototype that presented information through clear headings, simple navigation, and visual support. The prototype focused on helping families understand the onboarding process step by step.


Feedback and Revisions

Feedback from my field mentor was an important part of the design process. Based on the recommendations, I made several improvements to strengthen the learning experience, including:

  • Simplified the language and instructions
  • Added a checklist for families
  • Improved page organization and navigation
  • Added visuals to support understanding
  • Enhanced accessibility and readability

These revisions resulted in a more effective and learner-centered instructional product.


Final Product

The completed prototype reflects an iterative instructional design process that combined research, planning, prototype development, mentor feedback, and revision. The final product provides a clear and accessible onboarding resource that supports families as they begin navigating autism and I/DD services.